This FAQ is updated every two weeks, as needed. If you have a question, please submit it through our contact form.

When will the survey take place?

The survey began mid-September. By popular demand, the survey will remain open until midnight on December 31, 2018, to give people additional time to complete it. We added a full six weeks to the survey timeline in order to make sure everyone has a chance to weigh in and share their perspectives and experiences!

How long does the survey take to complete?

Since this is the first time in almost 30 years that the state has conducted a survey like this, we have many questions to ask. We estimate that the survey will take between 30 to 60 minutes to complete. If you can’t finish the survey all at one time, don’t worry—you can save your progress and finish later, for up to a week. However, if multiple people are taking the survey on a single computer, you will have to finish before the next respondent can start.

How can I access the survey?

Go to the Survey page to take the survey. There are two versions available—one that provides American Sign Language, or ASL, videos for each question and response as well as a text-only version that is designed to work better with screen readers or other translation software. Choose the one that will work best for you and click the link to begin.

How can I share the survey?

The easiest way to share the survey is to send people to the website and tell people to go to the survey page. You can also share the following web addresses:

ASL survey:

Text-only survey:

My computer locked up while I was taking the survey. Can I get my data back?

If you experience a technical issue with the survey, please complete the following questionnaire. It will allow us to assist you in recovering your data and resolving the issue.

Troubleshooting Questionnaire

You can also send an email to for help.

How can I get involved?

We want input from as many people who are Deaf, DeafBlind and Hard of Hearing as possible, so please share this information with your friends, family and communities. We also encourage you to become an ambassador, where you can help us spread the word about the survey and get involved in community conversations to discuss this important data after the survey is finished.